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Additional Information
- Product Type:: Velvet elegant sleeveless evening dress
- Material:: Polyester / Spandex
- Lining Material:: Polyester
- Fabric Type:: Fleece
- Technics:: Plain dyed
- Decoration:: Sequins
- Size:: S/M/L
- Hand Wash Only: Always use a mild, pH-neutral silk detergent in cool water (30°C). Avoid bleach and harsh detergents.
- Gentle Rinse & No Wringing: Rinse with cool water. Never twist or wring silk. Gently press excess water.
- Air Dry in Shade: Dry flat or hang in shade. Avoid direct sunlight and tumble drying.
- Iron on Low Heat: Iron inside out on low heat while slightly damp. Use a soft cloth for protection.
- Proper Storage: Store in a cool, dry place. Avoid plastic bags. Use breathable covers or tissue paper.
- Avoid Chemicals: Keep silk away from perfumes, deodorants, sprays, and rough surfaces.
Shipping Policy
Effective Date: 13 November 2025
At Sri Sai Mysore Silks (“we,” “our,” “us”), we are committed to delivering your exquisite purchases efficiently and securely. Please review our shipping policy below. For any queries, you can contact us at:
Phone: +91 90083 64508
Email: info@srisaimysoresilks.com
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Processing Time
Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays) after payment confirmation. During peak seasons, processing times may be slightly longer.
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Shipping Methods and Delivery Estimates
We partner with reliable courier services to ensure timely delivery. Standard shipping usually takes 5-7 business days within India. International shipping times may vary depending on the destination and customs procedures. Expedited shipping options may be available at an additional cost.
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Shipping Charges
Shipping charges are calculated based on the weight of your order and the delivery destination. These charges will be displayed at checkout before you complete your purchase. Free shipping may be offered on orders exceeding a certain value, as specified on our website.
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Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package's journey. Please allow up to 24 hours for the tracking information to become active.
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International Shipping and Customs
For international orders, customers are responsible for any customs duties, taxes, or import fees levied by the destination country. These charges are not included in the item price or shipping cost and are the buyer's responsibility. We advise checking with your local customs office for more information.
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Incorrect Address and Delivery Issues
Please ensure your shipping address is correct and complete at the time of order placement. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, you may be responsible for re-shipping charges.
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Damaged or Lost Shipments
While we take utmost care in packaging, if your order arrives damaged or is lost in transit, please contact us immediately. We will assist you in filing a claim with the shipping carrier and work towards a satisfactory resolution, which may include a replacement or refund.
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Changes to Policy
We may update this Shipping Policy at any time without notice. Updated policies will be posted on this page.
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Governing Law
This Shipping Policy is governed by the laws of Karnataka, India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
Refund Policy
Effective Date: 13 November 2025
At Sri Sai Mysore Silks (“we,” “our,” “us”), your satisfaction is important to us. If you are not satisfied with your purchase, please review our refund policy below. For any queries, you can contact us at:
Phone: +91 90083 64508
Email: info@srisaimysoresilks.com
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Eligibility for Refunds
Products may be eligible for a refund if they are damaged, defective, or not as described. Refund requests must be made within 7 days of receiving the product.
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Refund Process
To request a refund, contact our customer service with your order details. We may require photos or evidence of the issue. Once approved, refunds will be processed within 7-10 business days to the original payment method.
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Non-Refundable Items
Some items may not be eligible for a refund, including:
- Products damaged due to misuse or negligence.
- Customized or personalized items.
- Items returned without original packaging.
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Partial Refunds
Partial refunds may be granted in certain cases, such as items returned in a used condition or missing parts.
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Shipping Charges
Refunds do not include shipping charges. Customers are responsible for return shipping unless the return is due to our error.
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Changes to Policy
We may update this Refund Policy at any time without notice. Updated policies will be posted on this page.
-
Governing Law
This Refund Policy is governed by the laws of Karnataka, India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
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